Privacy Policy

How Silverware Games handles information

Silverware Games Privacy Policy

This Privacy Policy explains how Silverware Games, Inc. ("Silverware Games," "we," "us," or "our") collects, uses, stores, and shares information when you use our websites, games, applications, online services, experiments, prototypes, account systems, community tools, and related features (collectively, the "Services").

This is intended to be an umbrella policy for Silverware Games products and services, including but not limited to projects such as Focus Text, Matchy Star, Wash Towel Fill / WTF, Xanadu, SWGIO, and other current or future Silverware Games websites, games, prototypes, and online experiences.

Not every Silverware Games product collects the same information. Some products collect no user data from us at all. Some collect anonymous or pseudonymous technical/gameplay data so that online features can work. Some may allow users to create accounts. Some future services may include social features such as posts, comments, chat, profiles, or other user-generated content. This Policy is designed to describe those different levels of data collection in one place.

If a specific product has its own privacy notice, that product-specific notice controls for that product to the extent it conflicts with this umbrella Privacy Policy.

1. Summary

Here is the simple version:

  • Some Silverware Games products do not collect personal information from users through the product itself.
  • Some products use anonymous or pseudonymous identifiers, gameplay events, multiplayer session data, or analytics so the game or website can function and improve.
  • Some products may allow users to create accounts using an email address, password, username, display name, or similar login information.
  • Some future products may include social or community features, which means posts, comments, messages, profile information, reports, and moderation information may be associated with an account.
  • We do not sell personal information.
  • We do not intentionally collect sensitive personal information such as government IDs, financial account numbers, health information, precise location, racial or ethnic origin, religious beliefs, or similar sensitive categories.
  • We generally do not track precise location. Some third-party tools, hosting providers, app stores, analytics providers, or security systems may infer approximate location from IP address or similar technical data.
  • We use services such as Google Analytics and hosting/server logs to understand how people use our websites and games.
  • We may send users emails about accounts, support, updates, products, promotions, community news, launches, and related Silverware Games content. Marketing emails should include a way to unsubscribe where required.

2. Scope of This Policy

This Policy applies to Silverware Games Services, including:

  • Silverware Games websites and domains;
  • browser games, downloadable games, mobile games, and desktop applications;
  • online multiplayer systems;
  • account systems, including SWGIO or related login services;
  • game telemetry, leaderboards, scores, progress, achievements, and similar game-related systems;
  • newsletters, mailing lists, support emails, and product announcements;
  • community or social features, if and when offered;
  • prototypes, experimental services, and beta products operated by Silverware Games.

This Policy does not control the privacy practices of third-party websites, platforms, stores, services, or tools that we do not own or control, such as Steam, itch.io, Google, Apple, Microsoft, Discord, YouTube, Patreon, social networks, payment processors, hosting providers, analytics providers, or other third-party platforms. Those services have their own privacy policies.

3. Types of Information We May Collect

A. Products That Collect No Data From Us

Some Silverware Games products may be designed to run locally and not collect data from users through the product itself. For example, a simple utility, single-player game, offline game, or tool may not require an account, may not send gameplay data to us, and may not include our own analytics.

Even where we do not collect data through a product itself, the platform you used to download, install, launch, or access that product may collect data. For example, app stores, game stores, operating systems, web browsers, payment processors, hosting providers, or device platforms may collect technical, purchase, crash, usage, or account information under their own policies.

B. Anonymous or Pseudonymous Gameplay and Multiplayer Data

Some products, including projects such as Wash Towel Fill / WTF, Xanadu, or similar online multiplayer or shared-world experiments, may collect or process anonymous or pseudonymous data so that gameplay can function.

This may include:

  • randomly generated player IDs, session IDs, room IDs, match IDs, or device/browser IDs;
  • gameplay actions such as moving objects, placing towers, interacting with levels, joining sessions, or changing game state;
  • score, level, progress, completion, win/loss, achievement, or leaderboard information;
  • multiplayer state needed to synchronize gameplay between players;
  • timestamps, crash logs, diagnostics, error messages, and performance data;
  • device, browser, operating system, language, screen size, approximate technical configuration, and similar technical data;
  • IP address and network information used for connection, security, fraud prevention, abuse prevention, diagnostics, server logs, and service operation.

Where possible, we try to keep this data anonymous or pseudonymous. However, some technical data may still be considered "personal information" under certain privacy laws, especially when linked to a device, browser, account, IP address, cookie, or persistent identifier.

C. Website, Analytics, Cookie, and Tracking Data

Our websites and web-based games may use cookies, pixels, local storage, analytics scripts, server logs, or similar technologies to operate the Services and understand how people use them.

This may include:

  • pages visited;
  • links clicked;
  • referrer URLs;
  • browser and device information;
  • rough usage patterns;
  • game events such as starting a level, completing a level, failing a level, beating a score, reaching a milestone, or using a feature;
  • approximate location derived from IP address by analytics or hosting providers;
  • information about how users arrive at our Services and how they move through them.

We may use Google Analytics and similar tools to measure website traffic, game usage, audience size, engagement, level completion, and product performance. Google and similar providers may use cookies or other technologies to provide analytics services. Your browser, device, Google settings, or third-party opt-out tools may allow you to limit certain analytics tracking.

D. Account Information

Some Services, including SWGIO or related account-based systems, may allow users to register an account or log in.

Account information may include:

  • email address;
  • username, handle, display name, or profile name;
  • password or login credentials, stored in hashed or otherwise protected form where appropriate;
  • account preferences and settings;
  • account creation date, login history, and authentication records;
  • linked game profiles, scores, progress, leaderboards, badges, achievements, inventory, saved data, or similar gameplay records;
  • communications with us about the account;
  • information needed to investigate abuse, security issues, moderation reports, or support requests.

We do not want users to send us highly sensitive information through account profiles, usernames, emails, support messages, or community features unless we specifically request it for a clear reason.

E. Community, Social, Chat, Comment, and User-Generated Content

If Silverware Games launches social, community, comment, chat, posting, profile, forum, or similar features, we may collect and store the content users submit and information related to that content.

This may include:

  • posts, comments, replies, chat messages, profile descriptions, usernames, display names, avatars, and other user-generated content;
  • likes, follows, reactions, subscriptions, friend lists, group membership, or similar social interactions;
  • reports, blocks, moderation actions, bans, warnings, deleted content, and enforcement history;
  • metadata such as timestamps, edited dates, message IDs, thread IDs, and visibility settings.

Users should assume that public posts, comments, usernames, display names, avatars, profiles, leaderboards, and other public-facing contributions may be visible to other users and may be copied, screenshotted, indexed, archived, or shared by others.

Private messages or non-public communications may still be accessible to Silverware Games administrators, moderators, service providers, or automated safety systems for purposes such as operating the service, abuse prevention, safety, legal compliance, troubleshooting, or enforcement of our rules.

F. Communications and Support Information

If you contact us, subscribe to a mailing list, enter a beta, request support, respond to a survey, or otherwise communicate with us, we may collect:

  • your email address;
  • your name, username, or display name;
  • the contents of your message;
  • attachments, screenshots, crash logs, save files, or other materials you provide;
  • information about the product, platform, version, bug, issue, or request;
  • marketing preferences and unsubscribe status.

We may send transactional emails, support replies, product updates, service notices, security notices, launch announcements, newsletters, promotions, and related Silverware Games communications. Where required, marketing emails will include an unsubscribe mechanism.

G. Payment and Purchase Information

Silverware Games may sell products, subscriptions, downloadable content, merchandise, or other paid offerings through third-party platforms or payment processors. We generally do not receive full payment card numbers from those providers.

Depending on the platform or provider, we may receive limited purchase-related information such as:

  • purchase status;
  • order ID or transaction ID;
  • product purchased;
  • platform account ID;
  • email address;
  • country, region, tax, fraud, refund, or chargeback information;
  • subscription status or entitlement information.

Payment processors and storefronts process payment information under their own privacy policies and terms.

4. Information We Generally Do Not Intend to Collect

Unless clearly stated for a specific feature, we generally do not intend to collect:

  • precise GPS location;
  • government identification numbers;
  • payment card numbers directly through our own systems;
  • health information;
  • biometric information;
  • racial or ethnic origin;
  • religious or philosophical beliefs;
  • political opinions;
  • union membership;
  • sexual orientation;
  • personal messages outside our Services;
  • contacts from your address book;
  • children's personal information where parental consent is required.

Please do not submit sensitive personal information to us unless we specifically ask for it and explain why.

5. How We Use Information

We may use collected information to:

  • operate, maintain, and provide the Services;
  • enable gameplay, multiplayer sessions, accounts, cloud saves, leaderboards, scores, progress, achievements, and online features;
  • synchronize game state between players;
  • display usernames, profiles, scores, posts, comments, messages, or other user-generated content where those features exist;
  • authenticate users and secure accounts;
  • provide customer support and respond to questions;
  • debug problems, fix crashes, improve performance, and diagnose errors;
  • understand how people use our websites, games, levels, and features;
  • improve game design, level design, onboarding, difficulty balance, and user experience;
  • detect, prevent, and respond to cheating, spam, harassment, abuse, fraud, security incidents, and violations of our rules;
  • moderate community features;
  • send transactional, support, service, security, product, promotional, and community communications;
  • comply with legal obligations and enforce our agreements;
  • protect the rights, property, and safety of Silverware Games, our users, and others.

6. Cookies, Local Storage, and Similar Technologies

Our websites and web-based Services may use cookies, local storage, pixels, scripts, and similar technologies.

These technologies may be used to:

  • keep users logged in;
  • remember settings and preferences;
  • operate game sessions;
  • enable analytics;
  • measure traffic and engagement;
  • understand which games, levels, pages, or features are used;
  • protect against abuse or fraud;
  • improve the Services.

You may be able to block or delete cookies through your browser settings. Some features may not work correctly if cookies or local storage are disabled.

7. Analytics and Third-Party Tools

We may use third-party analytics, hosting, security, email, infrastructure, community, payment, advertising, or platform services to operate and improve the Services.

These providers may process information on our behalf or independently under their own policies. Examples may include:

  • website analytics tools such as Google Analytics;
  • hosting and server providers;
  • email service providers and mailing list tools;
  • game storefronts and app platforms;
  • payment processors;
  • crash reporting and diagnostics tools;
  • anti-abuse, moderation, or security tools;
  • community and social platforms.

We use these tools to run our business, provide the Services, understand usage, secure systems, communicate with users, process payments, and improve our products.

8. How We Share Information

A. Service Providers

We may share information with vendors and service providers who help us operate the Services, including hosting providers, analytics providers, email providers, payment processors, security tools, moderation tools, support tools, and development services.

B. Public or User-Directed Sharing

If you post publicly, join a public leaderboard, create a public profile, use a public username, submit a comment, participate in a chat, or otherwise choose to make information public, that information may be visible to others.

C. Multiplayer and Gameplay Functionality

Some gameplay data may be shared with other players or clients as needed to make online gameplay work. For example, other players may need to receive information about a player ID, object movement, tower placement, score, session state, or game action.

D. Legal, Safety, and Enforcement Reasons

We may disclose information if we believe it is reasonably necessary to:

  • comply with law, legal process, or government requests;
  • enforce our terms, rules, or agreements;
  • protect the rights, property, or safety of Silverware Games, users, or the public;
  • investigate or prevent fraud, cheating, spam, abuse, harassment, security incidents, or illegal activity;
  • respond to claims that content violates rights or laws.

E. Business Transfers

If Silverware Games is involved in a merger, acquisition, financing, sale of assets, bankruptcy, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

F. With Consent or Direction

We may share information when you consent, direct us to do so, or use a feature that clearly requires sharing.

9. We Do Not Sell Personal Information

Silverware Games does not sell personal information for money.

We also do not intentionally share personal information for cross-context behavioral advertising unless stated in a specific product notice or consent flow. Some analytics, advertising, embedded content, app stores, social platforms, or third-party tools may collect information according to their own policies. Where legally required, we will provide appropriate choices or disclosures.

10. Data Retention

We keep information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain accounts, support gameplay features, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent abuse, and keep business records.

Retention periods may vary by data type. For example:

  • anonymous analytics may be retained in aggregate form;
  • server logs may be retained for a limited period for security and diagnostics;
  • account information may be kept while the account remains active;
  • user-generated content may remain visible until deleted by the user or removed by us;
  • moderation, safety, fraud, or abuse records may be retained longer where needed to protect the Services;
  • backups may retain deleted information for a limited time before they are overwritten.

If you request deletion of your account or personal information, we will make reasonable efforts to delete or de-identify applicable information, subject to legal, security, backup, fraud-prevention, moderation, and operational exceptions.

11. Security

We use reasonable technical, administrative, and organizational measures designed to protect information. No online service, website, game, account system, database, or transmission method is completely secure. Users are responsible for keeping their account credentials safe and notifying us if they believe their account has been compromised.

Where passwords are used, we intend to store them in hashed or otherwise protected form rather than plain text.

12. Your Choices and Rights

Depending on where you live and which Services you use, you may have rights to:

  • access the personal information we hold about you;
  • correct inaccurate information;
  • delete certain information;
  • receive a copy of certain information;
  • object to or restrict certain processing;
  • opt out of certain marketing communications;
  • opt out of certain analytics, cookies, or targeted advertising where applicable;
  • appeal a privacy request decision where required by law.

To make a privacy request, contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding.

You can also use product settings, account settings, browser settings, device settings, cookie controls, platform controls, email unsubscribe links, or third-party opt-out tools where available.

13. Email Communications

We may send emails about Silverware Games products, services, accounts, support, security, updates, launches, promotions, newsletters, events, community news, and related content.

Transactional or service emails may be necessary to provide account, support, security, or product functionality. Marketing emails should include an unsubscribe link or other opt-out method where required. Even if you unsubscribe from marketing emails, we may still send non-marketing messages such as account, security, support, legal, or transactional notices.

14. Children's Privacy

Our Services are not intended to collect personal information from children under 13 without appropriate parental consent, and we do not knowingly collect personal information from children under 13 in a way that requires parental consent.

If we learn that we have collected personal information from a child under 13 without required consent, we will take reasonable steps to delete it or obtain appropriate consent where required.

Parents or guardians who believe a child has provided personal information to us may contact us using the information below.

Some Silverware Games products may be family-friendly or playable by younger audiences, but "family-friendly" does not necessarily mean the Service is directed to children under 13. If a specific product is intended for children or requires child-directed privacy practices, we will provide additional disclosures or controls as needed.

15. International Users

Silverware Games is based in the United States. If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. These countries may have privacy laws different from those where you live.

Where required, we will rely on appropriate legal bases or transfer mechanisms for processing personal information.

16. California and Other U.S. State Privacy Rights

Certain U.S. states provide privacy rights to residents, including rights related to access, deletion, correction, portability, and opting out of certain uses or disclosures of personal information.

Silverware Games does not sell personal information for money. If we engage in activities that legally qualify as "selling," "sharing," targeted advertising, or profiling under a specific state privacy law, we will provide any required notices and opt-out mechanisms.

Depending on the law that applies to you, you may have the right to:

  • know what categories of personal information we collect;
  • know the sources of personal information;
  • know the purposes for collection, use, and disclosure;
  • know the categories of third parties to whom information is disclosed;
  • access specific pieces of personal information;
  • delete personal information;
  • correct inaccurate personal information;
  • opt out of certain sales, sharing, targeted advertising, or profiling;
  • limit certain uses of sensitive personal information where applicable;
  • not be discriminated against for exercising privacy rights.

To exercise applicable rights, contact us using the information below.

17. European, UK, and Similar Privacy Rights

If European, UK, or similar privacy laws apply to your use of the Services, you may have rights such as access, correction, deletion, portability, objection, restriction, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.

Depending on the context, our legal bases for processing personal information may include:

  • performance of a contract, such as providing an account, game, multiplayer feature, purchase, or support;
  • legitimate interests, such as operating, securing, improving, and promoting the Services;
  • consent, such as optional marketing or certain cookies where required;
  • legal obligations, such as tax, accounting, consumer protection, or law enforcement requirements.

You may contact us to exercise applicable rights.

18. Do Not Track and Global Privacy Controls

Some browsers offer "Do Not Track" signals. There is not a single universally accepted standard for how websites should respond to these signals. We may not respond to Do Not Track signals unless required by law.

Where required by law and technically feasible, we will attempt to honor legally recognized opt-out preference signals, such as Global Privacy Control, for applicable activities.

19. Third-Party Links, Platforms, and Embedded Content

Our Services may link to or embed third-party websites, stores, videos, social platforms, analytics tools, payment systems, community tools, or other services. We are not responsible for the privacy practices of third parties. Your use of third-party services is governed by their own policies and terms.

20. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. If we make material changes, we may provide additional notice through the Services, email, account notice, website notice, or other reasonable method.

Your continued use of the Services after an updated Policy becomes effective means you accept the updated Policy to the extent permitted by law.

21. Contact Us

For privacy questions, requests, or concerns, contact:

Silverware Games, Inc.
Email: privacy@silverwaregames.com
Alternative Email: michael@silverwaregames.com
Mailing Address: [Company Mailing Address]

Please include enough information for us to understand and respond to your request. Do not send sensitive personal information unless we specifically ask for it.

22. Product Data Categories Appendix

This appendix summarizes the likely data categories for different Silverware Games product types. A specific product may use fewer categories than listed here.

No-Data or Local-Only Products

Examples may include local tools, offline games, or simple utilities.

Possible data collected by Silverware Games: none through the product itself. Possible third-party/platform data: app store data, operating system data, purchase data, crash data, or platform analytics.

Anonymous or Pseudonymous Online Games

Examples may include online prototypes, multiplayer experiments, or shared-state games.

Possible data: player ID, session ID, room ID, gameplay actions, object movement, tower placement, game state, level progress, scores, timestamps, diagnostics, IP/network information, device/browser information, analytics events.

Website and Analytics-Enabled Games

Examples may include browser games, product websites, landing pages, blogs, and game pages.

Possible data: page views, clicks, referrers, browser/device data, cookies, local storage, approximate location from IP, gameplay events, level completion, engagement data, traffic source, analytics identifiers.

Account-Based Services

Examples may include SWGIO or future account systems.

Possible data: email address, username, display name, password hash, account settings, login records, linked game data, scores, progress, achievements, support messages, security records.

Social or Community Services

Examples may include future SWGIO social network features, comments, chat, forums, profiles, or community tools.

Possible data: posts, comments, chat messages, profiles, avatars, reactions, follows, reports, blocks, moderation history, public activity, community interactions, metadata, account identifiers.

23. Plain-English Commitment

Silverware Games wants to make fun games, useful tools, strange experiments, and online experiences without collecting more information than we need. Our goal is to keep data collection limited, practical, and understandable. When a product does not need personal information, we prefer not to collect it. When a product needs online identifiers, analytics, accounts, or community data to work, we try to use that information responsibly and explain what is happening.